1. Home
  2. Privacy Policy
🔒 Official Policy

Bx99's Privacy Policy —
Your Data, Our Responsibility

Everything about how your personal data is collected, stored, and secured on the bx99 platform is clearly explained here.

Last Updated: January 2026
🔐
256-Bit SSL Encryption
🚫
No Sale of Data to Third Parties
👤
Your Data, Your Control
📋
GDPR-Compliant Policy
Table of Contents
1. Introduction 2. Information Collection 3. Use of Information 4. Data Sharing 5. Data Retention 6. Cookie Policy 7. Your Rights 8. Child Protection 9. Third Parties 10. Security 11. Policy Changes 12. Contact
This Privacy Policy applies to the bx99 platform (bx99.bid) and its mobile app. By using the platform, you are considered to have accepted this policy.

1 Introduction

Bx99 takes your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and when it may be shared.

We believe every user should have full control over their own data. That is why this policy is written in plain, easy-to-understand language.

  • This policy adheres to international data protection standards.
  • Your data will never be sold.
  • You may request deletion of your data at any time.

2 What Data We Collect

Bx99 collects information in two ways — what you provide directly, and what is gathered automatically as you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Communication
Financial Information BKash/Nagad/Rocket number Deposit & Withdrawal Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Gaming Activity Betting history, game logs Service Improvement & Dispute Resolution
Cookie Data Session data, preferences User Experience Improvement
We never store your full payment card number or bank password. Payment information is always kept in encrypted form.

3 Use of Data

Bx99 uses collected data only for specific, defined purposes. Your information is never used in any way that violates this Privacy Policy.

  • Account Management: Login, security verification, and service delivery.
  • Financial Transactions: Processing deposits, withdrawals, and bonuses.
  • Fraud Prevention: Detecting and blocking suspicious activity.
  • Customer Support: Providing fast resolution to your issues.
  • Promotional Communications: Sending you offers and bonus updates with your consent.
  • Legal Compliance: Meeting regulatory requirements.
  • Service Improvement: Analytics to improve and enhance the platform experience.
bx99 never sells your data to advertisers. Promotional messages are only sent with your consent.

4 Data Sharing Policy

Bx99 does not share your information with third parties — except in the limited cases outlined below:

  • Payment Processors: Required information is shared with approved payment services such as bKash, Nagad, and Rocket to process transactions.
  • Game Providers: Limited data is shared with licensed software companies that operate slots, Live Casino, and other services.
  • Law Enforcement: We may be legally required to provide information pursuant to a court order or directive from a regulatory authority.
  • Anti-Fraud Organizations: To assist with investigations into money laundering or fraud.
Outside of the cases listed above, your information will never be shared with any advertiser, data broker, or unauthorized third party.

5 Data Retention & Periods

Bx99 does not retain your data beyond what is necessary. Each type of information has a defined retention period:

  • Active account data: Retained for as long as the account remains active.
  • Transaction records: Minimum 5 years after the last transaction (as required by law).
  • KYC documents: 5 years after account closure.
  • Gaming logs: up to 1 year.
  • Cookie Data: Session cookies — deleted when the browser is closed; Persistent cookies — 30 to 365 days.

When an account is closed or a data deletion request is submitted, all information is permanently deleted after the applicable retention period, unless a legal obligation requires otherwise.

7 Your Rights

Under bx99's Privacy Policy, the following rights are protected for you:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data, provided there is no legal obligation requiring its retention.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Marketing Opt-Out

You may opt out of promotional messages at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

8 Child Protection

Bx99 strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.

  • Age verification is carried out at the time of registration.
  • If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately.
  • Parents or guardians with concerns may contact [email protected].
It is your responsibility to ensure that underage members of your household do not access this platform. We recommend using parental control software.

9 Third-Party Links & Services

The bx99 platform integrates third-party game software and payment providers. These third parties have their own privacy policies, which may differ from ours.

  • Game providers (such as Evolution, Pragmatic Play, etc.) process game results on their own servers.
  • Payment gateways handle transactions through their own security systems.
  • Bx99 is not responsible for the practices of these third parties.
We only work with reputable, internationally recognized third-party service providers. Privacy standards are a key criterion in our selection process.

10 Security Measures

Bx99 uses industry-leading security technology to protect your data:

  • 256-bit SSL/TLS encryption on all data transmissions.
  • Stored data is secured with AES-256 encryption.
  • Direct database access is restricted and multi-factor authentication is mandatory.
  • Regular security audits and penetration testing are conducted.
  • Automated alerts are sent for suspicious logins or unusual activity.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.

11 Policy Updates

Bx99 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, notifications will be sent to your registered email or via the platform.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request account closure, and all data beyond legal obligations will be deleted.

12 Contact

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

Email: [email protected] (responses are typically sent within 24 hours)
Live Chat: Log in to the platform to reach our 24/7 Bengali-language support team.
Why Your Data Is Safe at bx99

The Core Pillars of Our Privacy Protection

🔐
End-to-End Encryption

Every data packet from your device to our servers is protected with 256-bit SSL encryption. Even if intercepted, it cannot be read.

🛡️
Zero Data Sales Policy

Bx99's clear commitment: your data will never be sold to any advertiser or data broker. This is a core promise we stand by.

👤
Data Under Your Control

View, update, or request deletion of your data at any time. We believe your data belongs to you, not us.

🔍
Regular Security Audits

Independent security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

📱
Two-Factor Authentication

OTP verification is required for account login and large withdrawals. Immediate alerts are sent for any access attempts from unrecognized devices.

⚡
Rapid Incident Response

In the event of a security incident, our team responds within 72 hours and directly notifies affected users.

bx99 Privacy Policy — Details

In today's digital world, the biggest concern when using an online gaming platform is — is my data safe? bx99's Privacy Policy is designed to answer exactly that. We want every user in Bangladesh to use our platform with full knowledge and confidence.

The information you provide when registering with bx99 — your name, mobile number, and email — is used solely for account creation and management. We never use this information for any other purpose. In particular, your mobile number and email are never shared with third-party advertisers.

Online Gaming & Data Protection in Bangladesh

The use of digital services in Bangladesh is growing rapidly. Mobile internet users now number in the tens of millions, and online gaming has become a popular form of entertainment. In this context, data protection has become an increasingly important concern.

Bx99's Privacy Policy is built to international standards. We follow the principles of GDPR (General Data Protection Regulation) because we believe in upholding the highest standard of user data protection.

KYC Process & Your Documents

KYC (Know Your Customer) verification may be required before large withdrawals on bx99. This process may involve submitting a copy of your NID or passport. These documents are stored with the highest level of security and used exclusively for identity verification.

For any questions about KYC documents, reach out to us via live chat. Our support team is always ready to help.

Mobile App & Privacy

When using the bx99 mobile app, you may be asked to grant certain device permissions. The purpose of each permission is clearly stated. We never request permissions that are not necessary.

The app does not collect your location data. Camera access is only used when scanning KYC documents and is disabled as soon as the process is complete. Enabling notifications is entirely optional — it lets you receive updates on bonuses and promotions.

Your Role in Cybersecurity

Bx99 takes every measure to keep the platform secure, but following a few basic precautions on your end will make your account even safer. Never share your password or OTP with anyone — even someone claiming to be a bx99 staff member. bx99 staff will never ask for your password or OTP over the phone or via message.

Be cautious of suspicious links or websites. Always access the site by typing bx99.bid directly or through the official app. Verify the URL every time to avoid phishing sites.

Ultimately, bx99's privacy policy exists to protect you. We want you to enjoy your gaming experience with peace of mind, knowing your information is in completely safe hands. If you have any questions, feel free to reach out to our support team at any time.

🔒

Join a Safe & Trusted Platform

Enjoy thousands of games on bx99 with your data fully protected. Register now and claim your welcome bonus.

Register Now Download the App

By registering, you agree to our Privacy Policy

বাংলা